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Lockbox Audit Procedures

Lockbox Audits:

  • All participant offices who have lockboxes assigned to them from RCAR are subject to an annual lockbox audit. This audit helps us to keep track of one of our most valuable assets.
  • Lockboxes are provided to member participant offices for free, but are subject to $100 if lost.
  • Audits are due at different times for different offices, based on alphabetical order by office name. See below:

Annual Audit Schedule: The audits of offices listed are due at the first of each designated month.

  • January 1st:
    • 1st Enterprise
    • Award Realty II
    • Bender Realty
    • Bid to Buy Auction & Realty – Etowah
    • Bid to Buy Auction & Realty – Athens
  • February 1st:
    • Blue Mountain Realty
    • Century 21 Roberson Realty
    • Coldwell Banker Kinard Realty
    • Coldwell Banker Pryor Realty – Dayton
  • March 1st:
    • Crye-Leike REALTORS® – Athens
    • Crye-Leike REALTORS® – Cleveland
    • East Tennessee Properties – Athens
    • East Tennessee Properties – Ten Mile
  • April 1st:
    • ERA Blue Key Properties – Spring City
    • Exit Milestone Realty
    • Exit Provision Realty
    • Exit Realty Hometown Partners
  • May 1st:
    • Exit Realty Professional Group
    • Exit Realty Stumbo & Co
    • eXp Realty – Cleveland Group
    • eXp Realty
    • Gilbert Real Estate & Property Managment
  • June 1st:
    • Keller Williams – Greater Downtown Realty
    • Keller Williams – Athens
    • Keller Williams – West Knoxville
  • July 1st:
    • Keller Williams – Ridge to River
    • KW Cleveland
    • Morgan Realty
  • August 1st:
    • New Venture Realty
    • Premier Properties Realty
    • Re/Max Experience
    • Re/Max Real Estate Professionals
    • Realty Executives Main Street
  • September 1st:
    • Realty One Group Experts
    • Renner Realty
    • Richardson Group KW Cleveland
    • RLM Land & Auction
    • Select Realty Professionals
  • October 1st:
    • Silver Key Properties – Sweetwater
    • Silver Key Properties – Athens
    • Sonlight Realty
    • Southern Homes
  • November 1st:
    • SRC Realty
    • Starr Mountain Realty
    • TN Valley Homes & Land
    • United Country Columbia Realty
  • December 1st:
    • United Real Estate Experts – Chattanooga
    • Weichert REALTORS® – Chattanooga
    • Weichert REALTORS® – SEM Cleveland

19.1 Lockbox System:

The River Counties Multiple Listing Service (RCMLS) offers an electronic common key lock box service of its Participants and their agents for greater accessibility to the listed property.  The electronic key boxes are issued to Association Members who are MLS Participants at no charge.  MLS Only participants must pay $100.00 per box issued.  Electronic key boxes shall be issued to Participants based upon the number of active residential listings currently listed in the MLS plus 10%.  Participants shall be required to return all key boxes within five (5) business days that exceed the percentage established by MLS Board of Directors.  The RCMLS reserves the right to conduct a bi-yearly or yearly (whichever we choose) audit of electronic lock boxes. The Broker will be billed $100.00 per lock box for any lock boxes not accounted for.  Keypad holders, or smart-phone or cell phone access holders, must place deposits on the Keypad, or Smart-phone or cell phone access, and sign agreements as to its use and care.  A security system of the key on the smart-phone, has been developed to ensure the best possible safeguards.  All key holders pledge to abide by this security system by signing the Key Lease Agreement and abiding by the following Common Key Lock Box Rules.

Below is the Lockbox Audit Form that each Participant must complete. Please list the lockbox serial number, location of the lockbox (office or property), and the MLS number if the lockbox has been assigned to a property for each lockbox inventoried with your office. The form must be submitted no later than the last day of the month you are assigned. Failure to comply with this timeline may result in further action at the expense of the Participant. Any lockboxes unaccounted for will require a $100.00 (per lockbox) replacement fee. If any office exceeds the maximum amount of lockboxes allowed, you may be required to return the overage to the RCMLS within 5 business days.

Again, please remember to submit your report by the deadline. Thank you in advance for your time and cooperation.

Lockboxes are audited annually in alphabetical order by Office Name

 

 

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