Our Mission Statement
The purpose of River Counties Association of REALTORS®, Inc. is to create a professional environment for its members, enabling them to provide ethical and high quality real estate services to their communities.
5 Elements of RCAR Customer Service
Anticipation – knowing and expecting the member’s needs
Preparation – preparing for deliverables to the members
Expectation – managing and communicating deliverables
Satisfaction – ensuring fulfillment of expectations
Evaluation – Assessing the outcome and improving